Privacy Policy | AutoSource India

Section 01

Information We Collect

We collect information when you register, place an order, contact support, or use our website.

Data Type	Examples	Purpose
Identity	Name, email, phone number	Account creation, communication
Transaction	Order details, payment method	Processing orders, billing
Technical	IP address, browser type, device	Site security, analytics
Usage	Pages visited, search history	Personalisation, improvement
Vehicle	Make, model, year (from My Garage)	Part fitment recommendations

Section 02

How We Use Your Information

To process and deliver your orders and send order confirmations.
To provide customer support and respond to queries.
To personalise product recommendations based on your vehicle and browsing history.
To send transactional emails (order updates, shipping notifications).
To improve our website, products, and services through analytics.
To prevent fraud and ensure the security of our platform.

We will only send marketing communications if you have opted in. You may unsubscribe at any time.

Section 03

Sharing Your Data

We share your data only as necessary and only with trusted parties:

Logistics Partners: To fulfil and deliver your orders (e.g., Delhivery, BlueDart).
Payment Processors: To securely handle transactions (e.g., Razorpay, PayU).
Analytics Providers: Aggregated, anonymised usage data only (e.g., Google Analytics).
Legal Authorities: Where required by applicable Indian law or court order.

Section 04

Data Security

We implement industry-standard security measures including:

256-bit SSL/TLS encryption for all data in transit.
Encrypted storage for sensitive data at rest.
Regular security audits and penetration testing.
Restricted internal access — only authorised personnel can access personal data.

Despite these measures, no system is 100% secure. If you suspect unauthorised access to your account, please contact us immediately.

Section 05

Cookies

We use cookies to improve your experience on our website. These include:

Essential Cookies: Required for the website to function (e.g., shopping cart, login session).
Analytics Cookies: Help us understand how visitors use our site.
Preference Cookies: Remember your settings and vehicle information.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.

Section 06

Your Rights

Under applicable Indian data protection law, you have the right to:

Access — Request a copy of the personal data we hold about you.
Correction — Request correction of inaccurate or incomplete data.
Deletion — Request deletion of your personal data (subject to legal obligations).
Portability — Request your data in a machine-readable format.
Opt-Out — Unsubscribe from marketing emails at any time.

To exercise any of these rights, contact us at privacy@autosource.in.

Section 07

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Order and transaction data is retained for a minimum of 7 years as required under Indian GST law. Account data is deleted within 90 days of account closure upon request.

Section 08

Children's Privacy

AutoSource is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with their information, please contact us and we will delete it promptly.

Section 09

Contact Our Privacy Team

Email: privacy@autosource.in
Phone: +91 1800-123-4567
Address: AutoSource Towers, Andheri East, Mumbai, Maharashtra 400069, India