30-Day Hassle-Free Returns. We stand behind every part we sell. If you're not satisfied for any reason, we'll make it right.
Section 01
Return Eligibility
To be eligible for a return, items must meet all of the following conditions:
- The item must be returned within 30 days of the delivery date.
- The item must be in its original, unused condition — uninstalled and unmodified.
- The item must be in its original packaging with all included accessories, documentation, and hardware.
- Proof of purchase (order number or invoice) must be provided.
Items that show signs of installation, modification, or physical damage caused by the customer are not eligible for return.
Section 02
Return Timeline
1
Days 1–30: Full Return WindowReturn any eligible item for a full refund or exchange.
2
Days 31–60: Exchange OnlyItems may be exchanged for store credit. No cash refunds.
3
After 60 Days: No ReturnsAll sales are considered final after 60 days from delivery.
Section 03
How to Initiate a Return
- Email us at returns@autosource.in with your order number, the item(s) you wish to return, and the reason for the return.
- Our team will respond within 1–2 business days with a Return Merchandise Authorization (RMA) number.
- Pack the item securely in its original packaging and write the RMA number clearly on the outside of the parcel.
- Ship the item to our returns warehouse. We recommend using a tracked courier service. Return shipping costs are the customer's responsibility unless the item was defective or incorrect.
Do not ship items back without a valid RMA number — unidentified returns cannot be processed and may be returned to the sender.
Section 04
Refunds
Once we receive and inspect your return, we will notify you by email within 3 business days. If approved, your refund will be processed as follows:
- UPI / Net Banking: Refunded within 5–7 business days.
- Credit / Debit Card: Refunded within 7–10 business days depending on your bank.
- Store Credit / Wallet: Credited instantly upon approval.
Original shipping charges are non-refundable unless the return is due to our error.
Section 05
Non-Returnable Items
The following categories are strictly non-returnable:
- Electrical components (alternators, starters, ECUs) once installed or powered.
- Fluids (oils, brake fluid, coolants) once opened.
- Items marked as "Final Sale" or "Non-Returnable" on the product page.
- Custom or special-order parts made specifically for your vehicle.
- Safety-critical items (airbag components, seatbelts) once removed from original packaging.
Section 06
Damaged or Wrong Items
If you receive an item that is damaged in transit or is not what you ordered, please contact us within 48 hours of delivery with:
- Your order number
- Clear photographs of the item and packaging
- A brief description of the issue
We will arrange a free return pickup and send a replacement or issue a full refund at no cost to you.